I’m sure you’ve experienced excellent customer service before, and know how good it feels. Whether you called up to complain about a faulty product and hung up the phone smiling, or had a sales person help you find the perfect laptop for your needs at a great price, you know that good customer services makes you feel listened to and valued and solves your problems. Great customer service is one of the cornerstones of success for every business but not all businesspeople are wired to deliver world-class customer service every single time.  That's where your skills can come into … [Read more...]