Perhaps you have a long commute on the bus, train or subway to where you work, or maybe you are planning a long journey to visit friends or family. Whatever the reason, there are times in your life where you will be stuck in transit and bored for a while. Rather than sitting there staring out the window or trying to avoid eye contact with strangers, there are many things that you can do with your time. Some people love taking the bus to work and to the university, because it is a time for to be relaxed and contemplative. The journey forces one to take time for themselves to read, write, and … [Read more...]
Desk Makeover: Create the Optimum Working Environment
Has your desk become a cluttered ruin filled with half-empty coffee mugs, teetering stacks of books, dusty piles of paper, and crumbs from your breakfast bagel? Does your working environment make you feel refreshed, energized, and inspired or do you feel cramped, tired and overwhelmed? Did you know that by changing the features of your working environment you can actually help yourself focus better, work more efficiently, and be more creative? Whether you work at home or at an office, there are many ways that you can improve your desk space so that you can work to your maximum potential. … [Read more...]
How to Deal With Coworkers Who Drive You Crazy
Every office has at least one; the person who makes you want to curl up under your desk and cry, or beat them senseless with a stapler. You can’t choose your co-workers, and sometimes it can be incredibly frustrating to work in an environment with someone like this. When they don’t deliver work when promised, refuse to collaborate, and fail to listen to feedback they make your job difficult and increase the stress level for everyone else. So what can you do with that co-worker who drives you crazy? Here are a few strategies who dealing with these difficult workmates: Keep your … [Read more...]
How to Get Great Customer Service Almost All the Time
I’m sure you’ve experienced excellent customer service before, and know how good it feels. Whether you called up to complain about a faulty product and hung up the phone smiling, or had a sales person help you find the perfect laptop for your needs at a great price, you know that good customer services makes you feel listened to and valued and solves your problems. Great customer service is one of the cornerstones of success for every business but not all businesspeople are wired to deliver world-class customer service every single time. That's where your skills can come into … [Read more...]
You’re an Idot! How to Argue Your Point Respectfully…
Every so often you will be on an internet forum, sitting around the dinner table, or at a cocktail party, and someone else will utter an observation or an opinion which will be so completely misguided and wrong that it will make you want to smash your head against the table and weep for the future of humanity. You might be tempted to call them a ridiculous and ill-informed idiot, but wait! If you resort to name calling and personal attacks, you will be perceived as a complete jerk no matter if people are swayed by your counter argument or not. There is another way that you can express your … [Read more...]